Welcome to Zen remedy. Our company is dedicated to providing holistic wellness services that integrate ancient wisdom with modern sciences like psychological and physical therapies. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in this policy.

Types of Information Collected

We may collect the following types of personal information from our customers:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information

  • Health-related information relevant to the services provided

Method of Information Collection

We collect customer data through various methods, including:

  • Online forms on our website

  • Email communication

  • Phone calls and text messages

  • In-person consultations

  • Payment transactions

  • Surveys and feedback forms

Purpose of Data Collection

Customer information is collected for the following purposes:

  • To provide and improve our services

  • To communicate with customers about appointments, services, and updates

  • To process payments and manage billing

  • To personalize customer experiences

  • To comply with legal and regulatory requirements

  • To gather feedback for service improvement

Data Security Measures

We implement a variety of security measures to ensure the protection of your personal information, including:

  • Secure socket layer (SSL) technology to encrypt data transmitted online

  • Regular security assessments and updates

  • Restricted access to personal data to authorized personnel only

  • Secure storage of physical and digital records

Data Sharing

We never share customer data with third parties 

Specifically, phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

User Rights

Customers have the following rights regarding their personal information:

  • Access: You can request access to the personal data we hold about you.

  • Update: You can request corrections to your personal information if it is inaccurate or incomplete.

  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.

To exercise these rights, please contact us using the information provided below.

Contact Information

For any inquiries or concerns regarding your privacy, please contact us at:

Zen Remedy
Email: info@myzenremedy.com
Phone: (888)818-1643 or (907) 290-2207
Address: 1730 Cara Loop, Anchorage, AK 99501